FAQs
Precautions for using natural latex
-Natural latex is relatively delicate. Please control your strength when disassembling and installing the mattress cover to prevent the latex from tearing due to excessive force.
- Do not expose latex products to the sun, just place them in a ventilated place to dry. Exposure to the sun will cause surface powdering, latex aging, and shortened service life. -Do not use if you are allergic to natural latex. - Product parameter design, size, weight and other information are measured manually. There may be errors caused by measuring instruments, operation and reading, or changes in packaging materials. The measurement data are for reference only. Please refer to the actual product for details.
Precautions for storing natural latex
Caring for your latex pillow is an important step in ensuring its long-term comfort and durability. Here are some suggested ways to help you care for your latex pillow:
- Regular flips and rotations:
Flip and rotate latex pillows regularly to evenly distribute pressure and slow deformation. This helps maintain the shape of the pillow and provide consistent support.
-Use a pillowcase:
Equip your latex pillow with a soft, breathable cover to prevent dust, sweat, and body oils from coming into direct contact with the latex. Pillowcases also make cleaning easier, extending the life of your latex pillow.
-Regular cleaning:
Clean latex pillows regularly according to the manufacturer's recommendations. Use mild soap and water to gently wipe the surface of the pillow. Avoid using strong cleaners that contain chemicals that can damage the latex.
-Avoid direct sunlight:
Place your latex pillow in a well-ventilated area out of direct sunlight. Direct sunlight can cause latex to age and lose elasticity.
-Avoid high temperatures:
Avoid exposing latex pillows to excessive temperatures to prevent the latex from softening. Avoid placing pillows in areas exposed to heat or direct sunlight.
-Regular ventilation:
In warm and dry weather, placing your latex pillow in a ventilated area will help remove moisture and keep it dry and fresh.
- Pay attention to waterproof protection:
For washable latex pillows, consider using a waterproof pillowcase to prevent liquids from penetrating into the latex. This helps prevent the growth of mold and bacteria.
What should I do if my latex pillow smells?
The latex pillows on our website are natural latex products. They will inevitably have a slight latex smell after being taken out of the sealed packaging bag. It is recommended that those who are sensitive to odors place them in a cool and ventilated place for 3-5 days before using them.
What should I do if my latex pillow has tear stains?
Our latex core is made of one-piece vacuum foaming. During the foaming process, there will be bubbles and some materials will stick to each other when the mold is separated, resulting in irregular small holes, tear marks and glue injection holes on the surface and periphery of the pillow. This is not quality. Question, please feel free to purchase and use.